I used to moonlight as a bouncer at a douchey club in Brighton, a college/illegal immigrant/20s alcoholic neighborhood on the outskirts of Boston. Only worked Saturday nights from 8-2, from January-August 2007 (I quit at the end of August because I worked Saturday nights and football season was about to start). Anyway, when the last of the dinner crowd was done and the place was starting to fill up (usually around 9:30-10) the manager would have us start charging $5 cover at the door. This particular place was absolutely horrible and no one in their right mind would pay to go there, but apparently there were plenty of people who weren't in their right mind. Anyway, when I was at the door there were certain groups of people I wouldn't charge: -Girls who a) I was fucking, b) were at the bar with a girl I was fucking, c) I was trying to fuck, or d) were there on their birthday -Anyone with a military ID -Certain regulars -Off-duty employees (and their friends) Obviously my friends wouldn't have gotten charged either but they never went to this place because I repeatedly told them how much it sucked. I don't blame them. Focus: As an employee in a customer service position, when have you hooked someone up?? As a customer, when have you gotten hooked up??