I took my recycling in to SarCan the other day, and it was packed to the nuts in there. There's a single express lane for people with fewer than three bags, but it was moving real slow because the woman running it was being a major bitch to everyone in line, going on and on about bottle caps, people with overflowing bags, and people bringing electronics to her instead of the unmarked lane for old computers and such. She was yelling so loud it was making a lot of folks uncomfortable and some people were even leaving her line just to try and get out of earshot. Well, this one kid comes in, and it's clear he's a bit special. Looked like Down's Syndrome, but I couldn't be sure. He comes in with what appeared to be a brother, two black garbage bags in tow, and dumps them out in her lane. A bunch of plastic bottles and a bunch of soup cans. This woman goes apeshit, grabbing the cans one at a time, lifting them up and yelling "we don't take these, we don't take these!", before flipping them back in the kid's direction. The kid breaks down, starts crying and his brother doesn't say a word, just shoots an angry glare at this rotten bitch and tries to calm his brother down. Without hesitation this woman starts berating the kid further for holding up the line while he's in tears and trying to figure out why the fuck he's being yelled at. Now it's loud in there, but I stepped out of my line, went to the express lane and just dropped a single "Hey!" in her direction. She turns to face me and I tell her to apologize to the kid. I'm trying to speak loud enough to command attention. She blanches slightly, begins sorting the bottles the kid had brought in, and puts the soup cans in the garbage, trying her best to ignore us. I say it again, a bit louder. She ignores us entirely until the kid and his brother have left and I head back to my line. This isn't like me to do things like that. I generally let other people handle their own problems, especially in situations where all that's needed is to stand up for yourself. But this kid couldn't, and his brother wouldn't, and it's fucking low to pick on a kid who simply cannot figure this shit out on his own. FOCUS: What have you done that was out-of-character for yourself? Why was it so odd? Looking back on it, was it justified, was it the right thing to do?